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Refresh your Feeds in Remote Desktop
How to refresh your feeds to resolve issues with Remote Desktop apps
Refreshing your feeds in Remote Desktop is a quick and easy way to resolve issues that you may encounter with your remote apps, especially if you received an authorization error when trying to access Estimator.
Error: The Connection was denied...
If you encounter the above error, simply refreshing your feeds will resolve the issue. Here are the steps:
- In Remote Desktop, click on the small ellipses on the right of the application header:
- In the drop-down menu that appears, click on Refresh.
- The Details window will appear showing the status of the refresh process. Confirm that the Refresh Status progresses to 'Refresh Successful'.
- You should now be able to launch Estimator.
If you still encounter an error, or are prompted to login but have forgotten your password, please see the links below.