Add or Remove Users in DESTINI Cloud

Beck Technology Support is responsible for adding and removing user licenses in DESTINI Cloud.

The Customer is responsible for sending us the name of the users to be added or removed. We can provide a list of the currently "active" users in the platform when requested to see if there needs to be an adjustment to the user count.

Add a User

1. [If Using SSO] Client creates an AD/AAD account ---  Without an AD/AAD account, they will be required to sign-up to log into licensing when launching DESTINI Cloud.
2. Customer provides the following information to Beck Technology Support via support form. 
   1. User’s first and last name
   2. User’s corporate email address (i.e. user@company.com)
   3. Does the user need access to Data Manager - All Users with Data Manager have edit access --- If you do not wish for a user to be able to edit Data Manager, then you should not request for them to have access to Data Manager
3. Beck Technology Support consults the license count agreed to in the contract.
4. If the customer is within the number of licenses stated in the contract, then Beck Technology Support creates a DESTINI Cloud user account and contacts the user with instructions on how to access the environment.
5. If the customer requires additional licenses, the request is routed to the customer's Account Manager who will work with the customer to obtain additional licenses.

Remove a User

1. [If Using SSO] Customer deletes/disables a user AD/AAD account
2. The customer notifies Beck Technology Support via support form that a user account needs to be removed
3. Beck Technology Support deletes the user’s DESTINI Cloud license account from our environment

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