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Workpack: User Management Overview

What is the ‘User Management’ Feature?

The User Management feature allows administrators to manage their workspaces through the Admin Panel.

There are three levels of Admin roles available:

  • Company Admin
  • Tenant Admin
  • Super Admin

Admin Panel

The Admin Panel serves as a centralized interface that displays Users, Companies, and Tenants, allowing for the creation, editing, and deletion of these entities.

To access Admin Panel, a user with an admin role needs to select ‘Admin Panel’ in the toggle above the projects dashboard:

1

The layout and functionalities of the Admin Panel vary based on the admin level.

Company Admin

A Company Admin’s Panel displays a list of all Users associated with their company.

A Company Admin can only create, edit and delete users in their company and can not view any data related to other companies or tenants.

Company Admins can also assign the Company Admin role to any account within their company.

Full instructions for Company Admins can be read here.

Tenant Admin

A Tenant Admin’s Panel provides a list of companies under their tenant and lists of users associated with those companies.

A Tenant Admin can add users to any of the tenant’s companies or directly to the tenant itself with no assignment to any company. They can also create, edit and delete companies within their tenant.

Tenant Admins can assign a role of a Tenant Admin or Company Admin to any account within their tenant.

Full instructions for Tenant Admins can be read here.

Super Admin

Super Admin is a service role used to manage all tenants, companies and users in the system.