More information on the Alternates Reset Notice, what it means, and how to move forward
This article provides an overview of the Alternates Reset Notice. If you have encountered this popup message, read on for more detail on what happened, how it affects your Estimate, and how best to move forward.
'Alternates Reset Notice' Popup
When you encounter an Alternates Reset event, you will see the below message:
You will see this notice when Estimator detects line items with alternate IDs, but is unable to find the associated Alternates. This is rare, but typically occurs in an estimate that you have opened or created from an automated process like a template or through Bid Day.
How Your Data is Affected
Estimator will save automatically after displaying the notice to prevent any divergence in the case that multiple people open the estimate at the same time.
After seeing this popup, you will see one or more affected alternates in your Alternates View that will now be called 'Reset Alternate', as exampled in the screenshot below.
These are the alternates that were deemed to be missing and were therefore recovered. Although the original name of the alternate is not maintained, you should see that the costs and alternate fees have been preserved, and of course the associated line items within each alternate.
How to Proceed
First, you should verify that the correct costs and fees have indeed been restored. If you see any alternates that were intentionally deleted and have been erroneously restored, you should delete these by clicking on the relevant checkboxes to the left, and then the Delete icon.
Next, rename the 'Reset Alternates' back to their correct names by clicking directly into the Name fields of each alternate and typing in the name.
From this point, all of your data should now be intact and you can continue with your project as normal.
More Questions or Concerns?
If you have any further questions or concerns, please contact the Support team, and we will be happy to provide further clarification and assistance.